D

Visitor

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1 Message

Tue, Apr 12, 2022 9:04 PM

Cancel amc+

I got amc+ about a month ago and have decided that it is not for me. How do I go about removing it. When I tried to remove it on the TV or app it says I have no subscription however it shows up on my bill. Any help would be appreciated

XfinityAbbie

Official Employee

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950 Messages

1 m ago

@Darkphase619 Hello and thank you for reaching out to us. I am sorry to hear you are having issues with getting that subscription removed. You reached the right team and I can assist. 

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

 

Visitor

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2 Messages

16 d ago

I also need to cancel my AMC + but it says I do not have a subscription but I am paying for it. Can I get help with removing this?

Official Employee

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229 Messages

@user_1a00f1 Hello and thank you for reaching out over our Xfinity Community Forum. I also saw your other comment on the Xfinity forum regarding this same concern, and I replied with the same message there as well. I am so sorry to hear you have been having these issues cancelling your AMC+ subscription, we would be happy to help! You can view the steps on how to remove AMC+, or any premium channel subscription signed up for through Xfinity by clicking here https://comca.st/3LnpHp7.

 

If you are not seeing the subscription when you follow these steps, it means the AMC+ subscription was signed up for another way (such as directly through the AMC+ App, AMC+ website, Apple, Amazon, Google Play, etc.), as it can be signed up for a number of ways. It is required to be canceled the same way you signed up. You can view the other ways to cancel AMC+ if it was subscribed outside of Xfinity by visiting this link from the AMC+ website, https://comca.st/3l418Cy. Please let me know if that works for you, we are here to help in any way we can.

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