Visitor
•
2 Messages
can i use my own modem with flex tv?
Larry in Tech support just told me that I can't use my flex box with my own modem and was very rude to me and didn't want to help me set up. I asked to talk to his supervisor and he choice not to transfer me to one or give me his employee ID so that I have a record of who he is. Yet I am seeing that you can use the box with ones own modem.
XfinityChad2
Official Employee
•
263 Messages
4 years ago
Yes you can use your own modem with flex. Make sure it’s a Comcast approved modem https://www.xfinity.com/support/articles/list-of-approved-cable-modems
0
0