Contributor
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32 Messages
Can I get local news channels with a paid app? Help!
I decided to try streaming finally. It has been totally a disaster with xfinity customer service every step of the way. Having no local news is why I put it off so long. So I thought xfinity stream as an add on would help me get news. For 39.95 . So i go to the flex app and it walks me thru the process of signing up , completes and tells me to continue watching flex while it updates my account. Nothing happens....... at all. So, I chat with xfinity this AM, and here we go- she says If I want xfinity stream, I have to DE-ACTIVATE my flex boxes and just use xfinity stream. Now why would flex walk me thru a process to add it if I have to deactivate flex? I told her I really thought she was completely wrong. All I want to do is pay to add on local news channels to my xfinity flex without paying 70 to 100 a month! Can someone give me a simple answer?
CCAaron1
Problem Solver
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954 Messages
3 years ago
Hello and thanks for reaching out @kittenmuller. I am sorry to hear you are having issues with your streaming services and what you are wanting. It has been a couple of days. Are you still having issues or were you able to get this resolved?
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user_3b2507
Visitor
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1 Message
3 years ago
I am dealing with the same thing. I went to the Xfinity stream app and upgraded to have the choice tv service. For an additional $40. It said it was confirmed, to wait for an email to update my flex box. All day.... nothing.... So I contacted customer service....am told I have to get something completely different 😡
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