U

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1 Message

Thursday, March 9th, 2023 2:21 AM

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Bluetooth connection to flex box

Once my speaker is connected to the flexbox and I power them off, they will not connect automatically the next time I turn it on. When I go into settings it says the Bluetooth device is not in range even though they are next to each other. Sometimes if I unplug everything it will help but this should not be the solution. This is extremely frustrating. Please help, thank you. 

Problem Solver

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908 Messages

1 year ago

Hello @user_87bba4

 

Thank you for taking the time to bring this concern to our Xfinity Community Forums. Our Forums Community, Experts, and Official Employees are here 24/7 to support you. I can imagine the bluetooth needing reconnected every time you turn on your Flex box has been frustrating! You're in the right place for help. Could you please let us know what troubleshooting steps you have tried already to resolve this?

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