Visitor
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4 Messages
Audio auto detect DD+
Whenever I leave my dvr audio setting on auto detect DD+ and turn it off, when I turn it back on there is no sound and I must go into audio settings and switch to Stereo before I can switch again to auto detect. This is very cumbersome and irritating. I have a Sony Bravia 4K and Sony surround sound receiver.
does anyone have a hack for this?
CCMarcella
Official Employee
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352 Messages
3 years ago
Hello there! I've been doing a some research myself about this audio issue. (Dolby Digital +) Is this occurring with everything that you watch, or is it on specific apps on the flex box?
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wazap1247
Visitor
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4 Messages
3 years ago
Unfortunately switching to expert audio did not resolve my issue. After turning off and upon turning back on there is no sound until I go back into settings and change idiot to Stereo which gives sound and then switch to expert to get DD+. Nothing else seems to work.
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lesmikesell
Contributor
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532 Messages
3 years ago
I have a similar but slightly different issue, also with a Sony 4K TV and Sony surround receiver. I have an Xg1V4 connected to the TV, passing though ARC to the receiver because the receiver is old enough that it does not pass 4K through. It also only handles DD 5.1, not DD+ but the TV is supposed to downconvert when necessary. However, with some channels, notably the local NBC station which is what I watch most often the sound just drops out completely some of the time, often at the switch between programming and commercials unless I keep the X1 box set to send 'stereo'. I'd prefer surround sound of course. I suspect the problem is 'mostly' in the TV not processing a DD+ -> DD 5.1 conversion for the ARC return correctly, but it seems to be triggered only by the audio from local channels as delivered from the X1. Apps like Netflix or Amazon video work fine with their surround audio. Is there any way to force the X1 to send DD 5.1 audio even though it detects that the connected TV handles DD+?
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