Visitor

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1 Message

Saturday, July 18th, 2026 7:16 AM

Accessing new services after move

I need to open a new account, and connect/activate my new services

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Official Employee

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2.6K Messages

20 hours ago

@user_bseoe3 Congrats on your move to your home. The Xfinity App is a great resource to connect and activate your services. I can help you with activation as well. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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