Your "routine security monitoring" algorithms flag my email account for constant password changes with the sole condition simply because I use a VPN to remain anonymous. Not because I have a weak or hacked password, or because another person or a bot is trying to log into or hack my account.

Just because Comcast wants to track everybody or because a person uses a VPN, that does not make it a viable security threat. Stop classifying VPN users as undesirables because your algorithm sees multiple people sharing an IP address. Not only is this wrong, but it is a terrible policy, it is incredibly annoying, and also extremely aggravating because there is literally nothing that I can do to get help or actually get you to correct this bad behavior.

I literally had to reset my password again, when I just did this no more than a few weeks ago, just to be able to post to this stupid forum because I am locked out of my email account.

Reset your password in a few steps

At Xfinity, we're committed to doing what we can to keep your information safe. That's why we conduct routine security monitoring. In a recent review, we detected a potential issue with your Xfinity profile. As a precaution, you'll need to reset your password.

If you were already prompted to change your password after signing in, you can disregard this message.

Click here to learn more about resetting your password and basic security tips on how to keep your account secure.