TerriB's profile

Contributor

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3.2K Messages

Tuesday, April 28th, 2026 2:32 PM

yahoo mail transition email

I got this email yesterday and I wonder if it really from Comcast? Looks sketchy and I hope its not a real 'threat'.

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From: Web-Comcast Terms<[Edited: "Personal Information"]>
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Administrator

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5K Messages

15 hours ago

Hey @TerriB! Thanks for bringing this up. In this case, it came from a .net email address and not a .com address. .net domains are for customer accounts, and .com domains are official emails. I hope this clears it up. Please let us know if you have any questions.

Contributor

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3.2K Messages

@XfinityMichaelC​ Thanks so much for that and I 'get it'.  So now we have scammers trying to get involved in the transition to Yahoo.....jeez....bored much?

Official Employee

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3.3K Messages

Happy to help with any concerns @TerriB , and thanks for reaching out with your great question. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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