Visitor
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1 Message
Yahoo Email
I have been a loyal customer of Comcast and Xfinity for over 25 years. I must register my complaint about Yahoo Email. While it was bad enough being forced to migrate from Comcast email to Yahoo email, which took many hours of my time, now Yahoo wants me to pay an additional $5 per month to avoid advertisements. This amounts to extortion - pay me $60 additional per month or we (Yahoo/Comcast) will flood you with unwanted ads. This is infuriating. Comcast does not have great customer service reviews to begin with, and this will not endear you vary many existing customers or help you garner new customers. Comcast/Xfinity/ Yahoo management need to reconsider this outrageous tactic to pull even more money out of customers.
Again
Expert
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33.1K Messages
1 day ago
@user_tfgtwb
Not sure why you're complaining here. Comcast has nothing to do with how much Yahoo charges for premium services. I'm sure the Cox and Spectrum customers felt the same way.
Use an ad blocker to control ads in your email.
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user_u6p6zh
Visitor
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2 Messages
5 hours ago
I would never have changed if Comcast/Xfinity was upfront and said that you would go from ad free email to email with ads! Instead the just say how much better Yahoo is. They should allow one to test it out and then select either Yahoo or Comcast.
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