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Tuesday, December 23rd, 2025 5:44 PM

yahoo email migration

How do I find out if I missed the email telling me I needed to migrate.  I am not getting comcast emails.

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Official Employee

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1.8K Messages

17 hours ago

Hello user_oh6abi! Thanks for reaching out to us for help with your email on our Xfinity Forums! I'm sorry to read that you are having trouble with receiving email. It's possible that there's an issue with a setting if you are using an email client like outlook. I know this can cause communication issues, and it's vital for people to be able to receive their emails. When you visit connect.xfinity.com are you able to sign in and view your email? 

If so, you may also be prompted to transition to yahoo email as well. I changed over recently with my accounts, but I was prompted to move my email when I logged into my account at xfinity.com and tried to access email from there. 

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