Visitor
•
1 Message
Xfinity update
I received the following email, is this actually Xfinity?:
Xfinity is discontinuing all old webmail versions due to the upgrade in our server.
Note: Ignoring this message would lead to the termination of your Mailbox without permission.
[Edited: "Phishing Link"]
Thank you for choosing Comcast!
Sincerely,
Comcast Customer Security Assurance
Comcast Customer Security Assurance
Andyr1
Gold Problem Solver
•
7.9K Messages
1 month ago
I think there was/is an alternate webmail link or setting that was simpler, mainly for old devices. Maybe someone still has a link.
0
0
BruceW
Gold Problem Solver
•
25.9K Messages
1 month ago
This is phishing/fraud. "Click here or else" is a scammer classic.
If you check your email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations:
See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site.
Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts under "Top Phishing Scams".
To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse and scroll down to the "Report Phishing Emails" section.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
0
0
Andyr1
Gold Problem Solver
•
7.9K Messages
1 month ago
I should have looked closer. That link in the original message goes to linkaroo, so it is phishing. Always hover a mouse over any suspect link. The original poster should edit the post to remove the link, or the mods should do it. It's too dangerous to leave on here.
0
0