Visitor

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2 Messages

Sunday, April 19th, 2026 8:02 PM

Xfinity support

A specific example: if I click on share icon from a zine article>email icon-opens format for sending email, I just add my address & hit send. Email never arrives to inbox or spam. Disappears to where? 

Recently changed from POP to IMAP format, but Email problem remains.

Going on 2yr. Email x20+years ends "comcast.net"

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Expert

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34K Messages

1 day ago

@user_7363ce 

A specific example: if I click on share icon from a zine article>email icon-opens format for sending email, I just add my address & hit send. Email never arrives to inbox or spam. Disappears to where? 

Recently changed from POP to IMAP format, but Email problem remains.

Going on 2yr. Email x20+years ends "comcast.net"

What email icon opens for sending email?  IOW, what program/client/app opens for you to send the email?  Do you have it set as the default program/client/app for sending email links from the web?

Official Employee

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2.8K Messages

13 hours ago

 

user_7363ce Welcome to our community forum! Thank you for reaching out so we can make sure you're able to send and receive Emails. When you access your Email from our online portal: https://www.xfinity.com/email are you able to send an Email to yourself? 

 

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