Visitor
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1 Message
Xfinity support
I don’t know why my bill keeps going up and up a couple years ago. It was 30 something dollars then it went to another amount and another amount. I’m on auto pay yet. You guys charge me a late fee as soon as my daughter gets back from vacation I will be canceling your service and switching carriers
XfinityChelseaB
Official Employee
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2K Messages
15 minutes ago
Hello @user_27igtg, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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