Contributor
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127 Messages
Xfinity spam filtering is less than worthless
Most days for the last week we have received _into our inbox_ spam email from (not!) "Amazon". Except that the letter "o" in Amazon has a slash through it!
Here's the thing. Ray Charles can see that it does not _correctly_ spell Amazon!
You could teach a half smart elementary school student to identify that spelling in minutes.
What kind of low level intelligence do the security people at Comcast have that THEY cannot understand this?
For the Comcast apologists: _of course_ I send it to the spam folder. Every time. So tell me -- what good does that do?
How many millions have to go to the spam folder for Comcast to take action?
When you have non-technical people around the house your computers are always in danger from spam.
NoNoBadPuppy
Problem Solver
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514 Messages
2 years ago
You seem to be under the belief that filtering SPAM is an easy task. You need to understand that the spammers spend most of their time finding ways to get around any filters set by either the ISP or individual users. The best way to deal with spam is to mark it as such, let the mail client send it to the spam folder, and delete them. You can make your own filters, but they will always find ways around it. It is just part of the territory.
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Contributor
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127 Messages
2 years ago
> You seem to be under the belief that filtering SPAM is an easy task.
You seem to make generalized statements that are unsupportable.
The only correcr thing to say is that some spam filtering is easy and some is not. Speaking specifically rather than useless generalizations, I said that the _specific_ spam we are receiving _almost daily_ misspells the word Amazon. An elementary school child who has learned to read could spot that in seconds!
> You need to understand that the spammers spend most of their time finding ways to get around any filters set by either the ISP
1) I understood that likely before you were born. In a highly technical environment.
2) The security team at Comcast is surely experienced, well supported, and well paid. No excuses for failing to address a) repetitive b) obvious spam. Fighting spam is an iterative process. It's not clear that Comcast has _started_ that process.
> The best way to deal with spam is to mark it as such, let the mail client send it to the spam folder ...
Which I said I do. As I said in my post: "what good does that do?" And I said "How many millions have to go to the spam folder for Comcast to take action?" You failed to address those points.
The kindest thing that could be said about your advice is that it's naive.
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Again
Expert
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31K Messages
2 years ago
Closing this thread as it is not asking for help. This is a Help & Support forum. If you have a question about your service or need help with something, please start a new thread [no commentaries, please].
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