New Poster
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2 Messages
xfinity scam e-mails...
I received an e-mail that appears to be from xfinity, but includes a link that is NOT xfinity:
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Update Account Information
Hello Dear Customer,
We are having some trouble connecting to your account.
Please review your account information.
why you received this email.
Your email cannot be used until you verify it.
Your security is our priority
Sincerely,
Comcast Customer Service - Xfinity Technical Support
**
That link is:
If this is a scam, why is this not being reported on the xfinity site. I don't see any mention of this. I'm not the first to get this kind of e-mail. Anybody else??
Accepted Solution
jav6joev
Gold Problem Solver
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2.2K Messages
6 years ago
Did you follow the 'reporting abuse' instructions on the Xfinity web site, https://www.xfinity.com/support/articles/phishing-scams? Maybe you were the first to get this email. I don't recall seeing any spam alert notifications coming from Xfinity or on their website in the past.
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pianomama7
New Poster
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2 Messages
6 years ago
Thanks! That's exactly the kind of info I was looking for, but it just wasn't jumping out at me! I've e-mailed the abuse team.
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robles8
Visitor
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1 Message
4 years ago
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angrygirl5674
Regular Visitor
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4 Messages
4 years ago
I also received this. I think I just posted this in another forum, too.
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401
Contributor
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127 Messages
4 years ago
jav6joev wrote:
> follow the 'reporting abuse' instructions on the Xfinity web site ...
That's a waste of your time. Some in this forum say that Comcast will get back to you. I can't count how many spam emails I've forwarded (in the past). No response from any of them. Typical no action Comcast.
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