pianomama7's profile

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2 Messages

Tuesday, October 22nd, 2019 7:00 AM

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xfinity scam e-mails...

I received an e-mail that appears to be from xfinity, but includes a link that is NOT xfinity:

**

Update Account Information

 

 

Hello Dear Customer,

We are having some trouble connecting to your account.
Please review your account information.

why you received this email.

Your email cannot be used until you verify it.  

Your security is our priority

Sincerely,

Comcast Customer Service - Xfinity Technical Support

**

 

That link is:

 

 

If this is a scam, why is this not being reported on the xfinity site. I don't see any mention of this. I'm not the first to get this kind of e-mail. Anybody else??

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Accepted Solution

Gold Problem Solver

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2.2K Messages

6 years ago

Did you follow the 'reporting abuse' instructions on the Xfinity web site, https://www.xfinity.com/support/articles/phishing-scams?  Maybe you were the first to get this email.  I don't recall seeing any spam alert notifications coming from Xfinity or on their website in the past.

New Poster

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2 Messages

6 years ago

Thanks! That's exactly the kind of info I was looking for, but it just wasn't jumping out at me! I've e-mailed the abuse team.

Visitor

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1 Message

4 years ago

I also received. Do not click on links. The links have triggered an antivurus warning. But also very worrisome is that the email appears to be comming from my very own account. I will be changing my email password and suggest others do it as well.

Regular Visitor

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4 Messages

4 years ago

I also received this. I think I just posted this in another forum, too.

Contributor

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127 Messages

4 years ago

jav6joev wrote:
> follow the 'reporting abuse' instructions on the Xfinity web site ...

That's a waste of your time. Some in this forum say that Comcast will get back to you. I can't count how many spam emails I've forwarded (in the past). No response from any of them. Typical no action Comcast.

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