Xfinity password reset issue

i've checked the password reset history and looks like the instances so far are due to unique reasons. Most recent one was processed due to a large volume of countries signing into the account. Another instances was due to likely compromised IP space accessing the account (this is usually a single IP signing into a large amount of accounts simultaneously). Have you run Anti-Virus and Anti-Malware scans on your devices recently? I would also recommend enabling Two-Step Verification as well.

I have now called six times, been told it was "really fixed this time", but at least every week I get e-mail saying I need to reset password. TIred of calling and if I type in same password it says it is reset. Now just annoying. Happens on all devices and operating systems.