1 Message
Xfinity internet cancellation
Hi Team,
I moved out of my current address given below. I’m currently on vacation in India and will be back in 2 months before starting to look for a new place. I should be back around April and start a new service in a different location.
in the meantime, I would like to cancel my internet at the earliest given that I have already moved out and you would see that the service has been disconnected.
address:
[Edited: "Personal Information"]
Looking forward to hearing from you guys!
Regards,
[Edited: "Personal Information"]
XfinityAdrienne
Official Employee
•
1.3K Messages
3 months ago
Hey there, user_h01xmq! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand the need to process the changes while away on longer vacations, and we would be more than happy to look into the account with you. Can you please send us a DM to get started?
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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