U

Visitor

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1 Message

Monday, July 7th, 2025 3:48 PM

xfinity internet bill

Not only is my July Xfinity internet bill suddenly $38 more, but I wouldn't have even known if I hadn't just randomly checked my account today.

Official Employee

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1.5K Messages

2 hours ago

 

user_gk0uet Thank you for reaching out to us here today with your billing questions! I know how frustrating an unexpected billing increase can be, that's why Xfinity tries making your billing statements super easey to understand. Page 3 of your billing statement should list any discounts on your Xfinity bill as well as the date the discounts expire, the discounts will also be highlighterd in green. You can also compare your current billing statement with precious billing statements using instructions found here https://www.xfinity.com/support/articles/view-xfinity-billing-history. I would be happy to review your billing statement to help identify the reason for the increase. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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