Xfinity ID - Let's Go

Up until today, when logging in on my desktop, when I clicked in the box to enter my ID, my email address and an alternate would pop up. I could just click on the address rather than type it out. Now, nothing comes up when I click in that box. Any idea how I can get this back?

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XfinityJon

Official Employee

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664 Messages

11 days ago

Thank you for working with us. Glad that your concern was resolved. If you ever need assistance in the future, we are here, and always happy to help.

0

EG

Expert

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114K Messages

11 days ago

@Patti4244 @XfinityJon

If known. Would you please share with the community what the solution for this issue was so that all readers here may benefit from it ? Thank you.

2

Patti4244

Frequent Visitor

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19 Messages

Yes, it was actually my Edge browser, not Xfinity. Not sure how it happened, but the fix was in Settings. "Save & Autofill personal info" was turned off. Turned it on and my problem was solved. Now I don't have to type in my email address every time I log into Xfinity email.

11 days ago

EG

Expert

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114K Messages

Thanks for posting back with the solution ! It may help other readers here ! Be well !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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11 days ago

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Patti4244

Xfinity ID - Let's Go

XfinityJon

EG

Patti4244

EG

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