Xfinity Email

I am unable to login to my Xfinity email. I never received notification with date when my email account was migrating to Xfinity. Xfinity Customer Service please contact me to provide assistance with accessing my two Xfinity email accounts.

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Again

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33.7K Messages

28 days ago

@piercedr_4037

I am unable to login to my Xfinity email. I never received notification with date when my email account was migrating to Xfinity. Xfinity Customer Service please contact me to provide assistance with accessing my two Xfinity email accounts.

When you say you were "unable to login to my Xfinity email" were you meaning with a third party email app or on the website? If you haven't logged in to the website in a while chances are that your account was deleted, which is why you wouldn't be able to get your email on your app. If you have been logging in to the website, you would have received a notice/invitation to migrate to Yahoo! Mail; your email would not have been migrated unless you agreed to their Terms of Service and Privacy Policy.

Try getting in touch with Customer Security Assurance and see if they can help you with this issue.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329

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piercedr_4037

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No I was using Xfinity.com and Xfinity Login. Hopefully, CSA can assist me with retrieving my email accounts and then migrating to Yahoo.com. Thank you for the CSA contact info. I'm keeping my fingers crossed. I have been with Xfinity/Comcast for 20+ years, so I'm hoping for good news.

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28 days ago

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Again

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33.7K Messages

@piercedr_4037

No I was using Xfinity.com and Xfinity Login. Hopefully, CSA can assist me with retrieving my email accounts and then migrating to Yahoo.com. Thank you for the CSA contact info. I'm keeping my fingers crossed. I have been with Xfinity/Comcast for 20+ years, so I'm hoping for good news.

Just an FYI, for the moment, migration to Yahoo is optional.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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27 days ago

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XfinityAldrik

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2.4K Messages

Thank you for reaching out to us and for being a loyal customer for over 20 years! Have you had a chance to reach out to CSA @piercedr_4037?

We appreciate your assistance @Again!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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26 days ago

Email

piercedr_4037

Xfinity Email

Again

piercedr_4037

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XfinityAldrik

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