Sam60's profile

Visitor

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3 Messages

10/28/2026 5:05 AM

xfinity email move to yahoo

what happened to all of my past emails. I had years of emails and now only show 96 emails in yahoo dating back to june of 2026. your poor planning and migration has lost me valuable information that i had for years. correspondence that i could refer to if i needed to access it in future reference. the consumer trusted that you would safe guard that data. YOU FAILED AND I SUFFER.

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Official Employee

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3.9K Messages

3 days ago

@Sam60

Thanks for reaching out to us, if you did the Yahoo migration of your Xfinity e-mail, this link has great information on the migration and what you can expect with your emails that would be moved to Yahoo.  https://www.xfinity.com/support/articles/yahoo-email-migration-overview

 

 

 

                                                                                          

Expert

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122.6K Messages

3 days ago

Concern moved here to the E-mail help section.

Visitor

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3 Messages

How can you ask me to mark as best answer when you haven't answered anything yet. explain how to retrieve or recover my lost emails

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