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user_19jadn
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Thursday, July 25th, 2024 6:32 PM

Xfinity email has photo icon of Bureau of Motor Vehicles Indiana

I received an email stating that my service was suspended, when I have not have Xfinity in several years. The icon next to the email appears to be "Bureau of Motor Vehicles Indiana" and the email address attached is [Edited: "Personal Information"].

please advise 

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2 months ago

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XfinityThomasA

Official Employee

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1.5K Messages

2 months ago

 

user_19jadn - Thank you for reaching out to us here for help. It sounds like a phishing attempt to me. Let's take a closer look together. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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