AJL's profile

Frequent Visitor

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14 Messages

Tuesday, May 20th, 2025 7:13 PM

Xfinity Email Bombarded With Spam Daily May 2025 [Edited]

My Xfinity email inbox has been bombarded with spam for the past three weeks. It's very annoying! I take the time to copy the source and send it to "Abuse at Xfinity" and "Reportphising." What else can I do to STOP the daily bombardment of spam?  Should I attempt to speak with someone at Xfinity?

Official Employee

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1.8K Messages

12 days ago

Thank you for taking the time to meet us here in our community about your spam emails, @AJL. We know it can be frustrating to deal with. The best way to block spam emails in Xfinity Email is to use the spam filters and email filters provided. You can mark unwanted emails as spam, which moves them to the Spam folder and helps train the spam filter. To set up spam filters, follow these steps:

  1. Open Xfinity Email.
  2. Click the Gear icon and select Email Settings.
  3. Adjust your spam filter preferences.


Additionally, you can create specific email filters to block emails from certain addresses or domains for more control over your inbox.

Frequent Visitor

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14 Messages

Thank you, Linda, but your suggestion would be extremely time-consuming since the spam I receive is NOT being sent by a SINGLE sender.  I am familiar with the "filter" procedure.  I tried it, and it doesn't work!  Xfinity needs to do something on its end to prevent this barrage.  I have other email servers that I never receive the bombardment of spam that I am currently experiencing with Xfinity (up to 15-20 per day).

It is very frustrating and annoying that this multitude of spam emails is in your system, and then in my inbox.  I do not constantly surf the internet, which would allow my IP address to be out there.  I currently copy the headers and report them to "abuse@comcast and reportphishing@apwg.org".  This also takes up my time!  I would greatly appreciate if you would escalate this to your security department or someone with the knowledge to reduce this bombardment.

New Poster

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2 Messages

@XfinityLinda​ But if the senders are changing their email addresses frequently, they just bypass the spam filters. I report all spam and phishing emails, but they continue to come, even more now than before.

Contributor

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96 Messages

3 days ago

Same problem here. I believe comcast sells your email address.

Contributor

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96 Messages

3 days ago

AMEN! Comcast needs to do something.

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