Xfinity Email Bombarded With Spam Daily May 2025 [Edited]

Thank you, Linda, but your suggestion would be extremely time-consuming since the spam I receive is NOT being sent by a SINGLE sender.  I am familiar with the "filter" procedure.  I tried it, and it doesn't work!  Xfinity needs to do something on its end to prevent this barrage.  I have other email servers that I never receive the bombardment of spam that I am currently experiencing with Xfinity (up to 15-20 per day).

It is very frustrating and annoying that this multitude of spam emails is in your system, and then in my inbox.  I do not constantly surf the internet, which would allow my IP address to be out there.  I currently copy the headers and report them to "abuse@comcast and reportphishing@apwg.org".  This also takes up my time!  I would greatly appreciate if you would escalate this to your security department or someone with the knowledge to reduce this bombardment.

@jebsr - Xfinity, like our parent company Comcast, has a clear and strong stance on customer privacy. Our official privacy policy explicitly states: 'We do not sell, and have never sold, information that identifies who you are to anyone.' This includes your email address, along with other personal identifiers like your name, address, internet usage information, video usage information, or call detail information.

We are committed to protecting your personal information and uses it primarily to provide you with their services, communicate with you about your account, and improve their offerings. While we do use data for purposes like personalized advertising and recommendations, we emphasize that we do not sell information that directly identifies you, including your email address, to third parties for our own independent use.

We also offer a Privacy Center where customers can manage their preferences, including opting out of certain data uses for marketing and advertising. This demonstrates our commitment to giving customers control over their information.

In essence, I assure you that your email address is not being sold by Xfinity.

Sara....  Did you escalate my complaint to someone with knowledge on how Xfinity can resolve this issue, WITHOUT having to use the so-called FILTER that is not designed for these random emails with different senders and subject titles?

I would greatly appreciate a response, even if no one knows how to accomplish this.