Xfinity does not keep me signed in on my desktop.

Xfinity on my desktop keeps asking me to sign in. I read an email, go out of email, sign in again. I do this 10 15 times a day. I need help.

Responses

NoNoBadPuppy

Problem Solver

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572 Messages

2 years ago

You have your system set to automatically delete cookies. What browser are you using? Most browsers have a way to protect certain cookies from being deleted. You might want to check your browser settings and disable 'clear cookies when shut down" is *NOT* selected.

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CCLysa

New Problem Solver

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617 Messages

2 years ago

Hi @freddings

I appreciate you reaching out and letting us know about the issue you are experincing with having to keep signing back in. Have you tried the suggestion listed above with the cookies?

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BruceW

Gold Problem Solver

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26.4K Messages

2 years ago

Xfinity on my desktop keeps asking me to sign in. I read an email, go out of email, sign in again. ...

To stay signed in:

Don't log out.
Don't use Private Browsing when you log in.
Make sure your browser accepts all the cookies the Comcast login process sets and retains them between sessions.
If you use any sort of registry cleaner or other "system tuneup" software, make sure it is not set to delete cookies.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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Email

freddings

Xfinity does not keep me signed in on my desktop.

NoNoBadPuppy

CCLysa

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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