Regular Visitor
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3 Messages
Xfinity Deleted Hundreds of E-Mails From Files I Created
I did not authorize this and they never warned me it would occur. This is outrageous. I am livid. These are extremely important communications and I need a way to locate, protect and RETAIN these e-mails.
Shame on Xfinity for pulling this stunt.
XfinitySeth
Official Employee
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974 Messages
12 hours ago
Hi there querqeekid 👋 I appreciate you stopping by our community for something as crucial as missing emails, and you're in the best place for help! There are emails I've held onto for years myself that had gone missing in the past, so I know how devastating it is to lose something you need like that. It's never our intention to leave you in a bind like this, and we would not delete such a mass amount of emails without authorization on our own, so I'm confident we can help get them recovered for you 👍
Can you start by letting me know what kind of device and email platform you're using regularly to check your comcast.net email?
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