Visitor
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8 Messages
Xfinity Connect Web Email Portal Not Loading
Like a lot of other people, whenever I try to access my email via the web portal, I just get sent to the My Xfinity homepage. It shows the transition screen saying "loading your email" but the email web app never comes up. I've tired accessing it on a pc, mac and my phone using three browsers on each of them - all with cleared browsing histories, caches and cookies. The last time I logged into the portal was a few months ago. I recently set up a second location on my account and changed my primary contact account to my gmail account, but other than that, no changes that I can think of.
SanLeanbro
Visitor
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8 Messages
3 years ago
I've also tried to set-up my Comcast email account on my iphone mail client. It won't let me create an account and gives me an error saying that Comcast's "...IMAP server doesn't support Password authentication." :-(
So, I basically have no way to access my comcast email account, from what I can tell??
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SanLeanbro
Visitor
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8 Messages
3 years ago
And I've tried to log in using Thunderbird, with no success... keep getting an error that says "unable to login at server..." even when I manually input the settings listed here: https://www.xfinity.com/support/articles/setting-up-thunderbird?
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SanLeanbro
Visitor
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8 Messages
3 years ago
Any suggested fixes on this? I've sent a DM to "Xfinity Support", as was suggested multiple times in a similar thread, but have yet to hear anything back.
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SanLeanbro
Visitor
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8 Messages
3 years ago
Just successfully logged into webmail...
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