lgwiley's profile

New Poster

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2 Messages

Tue, Jan 19, 2021 9:00 AM

Xfinity Connect Version 13.9

What is Xfinity Connect Version 13.9? I've gotten a email notice that it requires me to upgrade to this. Otherwise the email message said it would:  "result in inefficient usage of mailbox and might result in shutdown."

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New Poster

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2 Messages

3 m ago

Thanks! I thought it might be Phishing email.

rightfooted

Expert

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1K Messages

3 m ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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jav6joev

Bronze Problem Solver

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2.1K Messages

3 m ago


@lgwiley wrote:

What is Xfinity Connect Version 13.9? I've gotten a email notice that it requires me to upgrade to this. Otherwise the email message said it would:  "result in inefficient usage of mailbox and might result in shutdown."


Are you sure the email is from Xfinity and NOT a phishing attempt?  See:

https://customer.xfinity.com/help-and-support/internet/comcast-verified-email 

and to report abuse/spam/phishing attemps:

https://internetsecurity.xfinity.com/help/report-abuse

What device do you have Xfinity Connect on now and what version is it?  My android phone has its current version of Xfinity Connect v7.7.1.

 

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