Regular Visitor
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14 Messages
Xfinity comcast.net emails transition to Yahoo
Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billings, etc.
Thank you
Annabelle2
Contributor
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80 Messages
5 days ago
Out of curiosity, will the Xfinity Forums still be available when emails transition over to Yahoo Mail?
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UBoot
Frequent Visitor
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14 Messages
4 days ago
Neither my wife or I have received notice from Xfinity nor Comcast that our email service has been moved from Comcast to Xfinity.
This morning both of our Windows/Outlook based computers using our xxxxxx@comcast.net email addresses started asking for passwords when trying to take any action in Outlook. I could read all my previous email (stored on my desktop computer), but could not send or receive any new email. I also have 2 Samsung Android devices where I use Edison Mail as my email client. One of them (a tablet running Edison Mail) exhibits a similar "fail to connect" condition, while Edison Mail on my phone appears to be still be working properly.
When I went to Xfinity email website as suggested above I was able to get to a web-based representation of some of my Comcast-based email. The inbox showed around 25 emails, some newer than the newest one shown on my Outlook/comcast email which shows more like 500. Similar small numbers of emails in Xfinity/web vs. Comcast/Outlook in other folders like "trash" and "sent". Many of my Comcast/Outlook folders are not shown at all on Xfinity/web mail.
What can I do to get my email working again? If the only answer is "switch to Xfinity", how can I get my email working in Xfinity/Outlook. We have been Outlook users since 1998 and would prefer to stay with Outlook.
BTW, when I hit "Post" on this item I was greeted with a screen showing 3 moving dots (implying to me "I'm working on it") that has been on my screen for about 15 minutes now. I'll try pushing "post" again.
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Annabelle2
Contributor
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80 Messages
3 hours ago
I use Outlook 2003 (I know, older software on a new machine), but I usually use the interface on the Xfinity Connect web site. I wonder why Yahoo Mail would charge for technical support. Is it just another way for a big company to scam people out of money?
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Annabelle2
Contributor
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80 Messages
3 hours ago
I wonder what would happen if this whole thing fell through and Comcast relented and stayed with their own server. Isn't there some way we as the customers could convince them to change their minds?
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