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user_p4d99w
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9 Messages

02/13/2026 6:20 PM

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Would like to return back to xfinity email from Yahoo email

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

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11 hours ago

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BruceW

Gold Problem Solver

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27.7K Messages

8 days ago

... I cannot send. I can only receive on my phone or on my computer ...

Did you follow the instructions under the "Set up third-party email clients" heading toward the bottom of https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html? You may need to set up an "app password" for your devices.

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Nancy79

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1 Message

3 days ago

I am very disappointed in the Yahoo mail and want to return to comcast.

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XfinityBillie

Official Employee

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4.5K Messages

@Nancy79 Thank you for taking the time to reach out to us here on our Xfinity Forums. @Latoque is correct that once the migration to Yahoo has been done, you wouldn't be able to revert. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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23 hours ago

Latoque

Expert

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30K Messages

3 days ago

@Nancy79 

Once you have made the move  to Yahoo, there is no way to revert to the Xfinity/Appsuite email.  You can always set the account up using a client program like Outlook or Thunderbird, etc.

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user_dmaj2s

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1 Message

3 days ago

how can I revert back to comcast.net email?

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TerriB

Contributor

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3.2K Messages

@user_dmaj2s​ Sorry but you can't. They are getting out of the email business just like the other ISPs. Comcast is one of the last to migrate to Yahoo. Sad but true.

3 days ago

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XfinityMarshante

Official Employee

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1.5K Messages

Hello @user_dmaj2s, thank you for your comment. Once the migration to Yahoo has been completed, you would not be able to revert back to the Xfinity email platform.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

15 hours ago

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user_ugkie4

Visitor

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2 Messages

12 hours ago

please don't respond to  this anymore

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Again

Expert

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35.1K Messages

11 hours ago

Closing this 8 month old thread as this is becoming more of a debate than a discussion or asking for help, which is the purpose of the Forums.

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