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user_p4d99w
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Friday, February 13th, 2026 6:20 PM

Would like to return back to xfinity email from Yahoo email

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

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2 hours ago

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user_wfeia4

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3 Messages

5 days ago

I'm having difficulty accessing my emails, and they are coming in very slow if at all?  I am very frustrated with no "customer service" and we pay a good amount but not receiving service!
"

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XfinityAlfonso

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2.8K Messages

Hello, user_wfeia4, thanks so much for adding your voice to the conversation here on our Xfinity Forums!  How are you currently accessing your Comcast.net email? Are you using a third-party program such as Outlook, Apple Mail, or Thunderbird?  Are you regularly logging into the email, or has it been a while since you have? 

 

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3 days ago

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user_wfeia4

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3 Messages

5 days ago

If there was another email service I would opt-in, please advise.

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vickykay

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4 Messages

I have no advice. I have adapted to Yahoo and pay to keep the zillions of ads they force on you:(

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4 days ago

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TerriB

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3.2K Messages

5 days ago

Does everyone realize that Comcast is just another provider to migrate their email to Yahoo and get out of the email hosting business? AOL, Cox and Verizon have already moved their customers to Yahoo and users retained their email addresses just like Comcast users can. NOT making excuses but its so much of a moot point that we keep complaining and I am one of them and also one who is fighting the migration but I know I will have to. I will be using Outlook once I migrate to avoid the disastrous ad/spam filled mess that is Yahoo itself. I have always had a Yahoo acct for superfluous emails and never did like it. I spend more time cleaning out the ads and spam mess than I ever thought possible and sure not going to do that in the future to get to my 'real' mail.  I have Outlook as part of MS Office and its a very friendly option filled program and that will be my main email program using my Comcast id of course just like I do today. Ok...rant over

(edited)

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Latoque

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29.9K Messages

4 days ago

@vickykay 

You could instead try using something like AdblockPlus-------run a search for it.  It's available for all the major browsers as an extension, and it's free.

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user_rvu7yw

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4 Messages

I turned off AdBlock and suddenly the crashes and slow speeds and the hangups in Yahoo stopped.  Yahoo WANTS you to see the ads. Yahoo is evil. They also won't let you turn off the adds they load unless you PAY them. Creating a need where there was none. Comcast should be ashamed forcing us to switch. I'll take my 101 dollars a month to another service. In a big city you can find something else that doesn't annoy you.  

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4 days ago

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TerriB

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3.2K Messages

Be careful what alternative you search for. AOL, Verizon and Cox have already migrated their email customers to Yahoo. Just sayin!

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4 days ago

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XfinityGabriel

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3.4K Messages

 

user_rvu7yw, Hi there! Thanks for reaching out. I can understand why you'd feel frustrated. It sounds like you've experienced a significant difference in performance after the change, and that's certainly not the experience you were hoping for. You've come to the right team of experts to assist over social media. It seems that disabling AdBlock may have resolved issues with crashes, slow speeds, and hangups in Yahoo Mail. AdBlock can sometimes interfere with the functionality of web applications, including email services. By turning it off, you may have allowed Yahoo Mail to load and operate more smoothly, eliminating the performance problems you were experiencing. If you continue to face issues, consider troubleshooting your computer or checking for updates to your browser and operating system, as these can also impact performance.
 

We also appreciate you sharing your feedback regarding the email transition and the impact it's had on your day-to-day use. We never want customers to feel like they're being forced into a solution that doesn't meet their needs or expectations. Is there anything specific about your Xfinity service we can help with? Please let us know. We appreciate you taking the time to share your concerns.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 days ago

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Again

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@TerriB​

Be careful what alternative you search for. AOL, Verizon and Cox have already migrated their email customers to Yahoo. Just sayin!

Add Spectrum to that.  And AT&T, I believe.

(edited)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

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1 day ago

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Again

Expert

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34.7K Messages

@user_rvu7yw​

I turned off AdBlock and suddenly the crashes and slow speeds and the hangups in Yahoo stopped.  Yahoo WANTS you to see the ads. Yahoo is evil. They also won't let you turn off the adds they load unless you PAY them. Creating a need where there was none. Comcast should be ashamed forcing us to switch. I'll take my 101 dollars a month to another service. In a big city you can find something else that doesn't annoy you.  

You can use a third party email app which should solve all those problems.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

Like

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1 day ago

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