Will comcast force us to transition to yahoo email?

@dlj9999​

Well gee thanks😡.  I wish Xfinity had said this in September 2025 when you were pushing people to yahoo.  I'm keeping my mother's email in comcast. 

I, on the other hand, need to get off yahoo.

The pause in migration to Yahoo! Mail only occurred toward the beginning of January; it wasn't announced to us, it just suddenly happened.

"to keep our email systems streamlined."

I don't understand this - I mean, if everyone's off the email servers, I guess that would make them pretty streamlined ....  or is it just that the servers would then be serving only internal email for comcast, making the system streamlined for staff?

"We’ll keep you posted as that timeline gets closer!"

This sounds like you are comcast staff, but you have a disclaimer that you are a volunteer ?

@scooternh​

"to keep our email systems streamlined."

I don't understand this - I mean, if everyone's off the email servers, I guess that would make them pretty streamlined ....  or is it just that the servers would then be serving only internal email for comcast, making the system streamlined for staff?

"We’ll keep you posted as that timeline gets closer!"

This sounds like you are comcast staff, but you have a disclaimer that you are a volunteer ?

I am only a volunteer, not staff, but I work closely with the employees here.  The statement regarding suspension of email migration to Yahoo! Mail is a macro that was given to me by the administrator so that I would not have to type it out many times a day.

Ah. One of those niggling little puzzles that would've haunted me .   Thanks!

  :)

Agreed. Comcast promised their customers that they could keep their email addresses forever as long as they signed into xfinity every 90 days. Now they can't even come up with a coherent answer to how do we keep our comcast email without migrating to the horrors of Yahoo. Come on lawyers, make Comcast keep to their promise to former customers. I could have switched many important accounts years ago but relied on the word of Comcast. Lesson learned. Yahoo is the worst of the worst and no one in their right mind would choose them to host email or websites or anything.

@user_q4njea​

I am so angry at Xfinity right now! I knew something was up when I used their new “Hub” page and email was not front and center. 
wait until the other shoe drops and Xfinity sunsets their email offering! What a terrible way to handle Comcast/Xfinity customers who have been loyal for years.

Just as there are email options there are alternative internet services for all users. I guarantee that the bottom line is driving this whole thing. 

You never paid for email, it was never a line item on your billing statement.  And, FWIW, a lot of ISPs have moved their email services to Yahoo! Mail, so it's not just Comcast/Xfinity.  In the last two years both Spectrum and Cox have moved their email service there, so this isn't something new with ISPs.

Comcast has gotten rid of a number of offerings: residential websites, photo albums, journals, and also a Community area where customers could gather and share.  All of which were free.  And, it wasn't all that long ago that they offered @comcast.net email to customers that left comcast, so they could take their email with them.  And, last year they stopped offering email addresses to new Customers.  So, this isn't anything new.  It's called "change".  A lot of networks and promotions have disappeared as well.  It's called "growth".  We don't have to like it, but it is what it is.  Sorry.

no- it wasn't 'free' - it was part of the services for which we pay monthly. (since Friedman, we're all aware 'There is no such thing as a free lunch'). While marketing collateral can itemize services provided as 'bundled' and attorneys find ways to facilitate 'a change in your terms', the just solution here is to reduce the monthly payments to Comcast since the services initially agreed to are no longer provided. As we're all aware, Comcast hasn't reduced prices... ever. Sounds to me like a good class action suit opportunity - particuarly in light of the lax security we will be forced to accept. The marketeers are oblivious to the technical realities they distort, but cybersecurity needs to be a legal requirement beyond 'it's ok to give away personal information if you claim you were trying hard to protect it'. 

@kona2​ 

I am empathetic, but there's not a lot I can do.  My email is going to be forced to move at some point, too, and I am not real thrilled about it.  Yes, I have an Yahoo account already, but rarely use it now.  Once upon a time I did use it quite a bit because it was connected to an Adobe service that I used a lot but then Adobe ended that service.  I have not relied on an ISP's email service since Google brought out Gmail way back in another lifetime.  Back then, if you moved from the ISP that you had your email address with and when you left you lost it you were out of luck and hand to find another way to get email.  Gmail was the way to go - or Yahoo.  My Lycos email is gone; my Excite email is surprisingly still alive I recently discovered.  Neither of those, however, were from ISP's except for Excite and it changed hands time and time again.  My Pine email address is very much gone from 30 years ago.  Yes, I'm caught up in it, too, but the reality is that at some point Xfinity is shutting down our email and you either transfer your account, or you set up a new one somewhere and notify every place you get email from because if you don't transfer your account will be shut off and you lose your @comcast.net email address.

@Again​ I hope comcast will give some advance notice  if they decide to actually do this.    As it stands now, they have said we can keep our email with comcast.

I dont trust google to maintain gmail ; got burned by their picasa app years ago.  

Maybe the best strategy is to just bite the bullet and move everything to yahoo before comcast switches gears again and decides to drop us.  <sigh>

@scooternh​ 

The "forced" migration has been suspended for now, but it has become an "optional" migration.  At some point this year the migration will become forced again.  If you don't move your @comcast.net email at that time, you will most likely lose your email address.  Many customers have decided to open new email addresses at places like Gmail or Outlook.com and have begun moving important contacts to that email, places like physicians, insurance, educational addresses, friends, etc..  So, for the moment it is individual choice.

Hello there, just wanted to follow up with you to see if you had any more email account questions at this time?

@XfinityDuron

Thanks for checking :)

If you're addressing me,  I do find myself just a little confused.  On the one hand I have been told by a cocast employee that I can stay on comcast email; on the other hand I've been told by a comcast volunteer that I can't count on that.  

I get it, things change.

I'd prefer to stay on comcast email, as yahoo does not handle spam or outlook very well.   

But I'm aware the change may be made mandatory at some point.

I just hope if comcast does decide that all email MUST go to yahoo that I get notification ahead of time.   

thanks 

-tom