Eric_Nelson's profile

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2 Messages

Wed, Oct 2, 2019 8:00 AM

WIFI Connectivity and email issues

I recently got a new Gateway so i can get a 1 gig speeds but now my WIFI shows a signal on my MAC Book, but does not connect. The internet connects fine through ethernet. I have reset the gateway several times but it still is doing the same thing.  This is happening on all of our devices as far as i can tell.  Example: On my phone I have to turn off the WIFI for my email to sync with my phone. 

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EG

Expert

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86.6K Messages

2 y ago

Are you associating them with your new home network's WiFi broadcast name (SSID) and your new WiFi network's password / network security key ?

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2 Messages

2 y ago

Yes, I believe so.  I did the transfer using the xFi app on my iphone as recommended.  All of our devices are conncected to either our 2.4 GHz Network or 5.0 GHz Network.  Currently I am showing 15 devices are connected.

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