Why won't Comcast allow reporting of phishing sites that pretend to be Xfinity?

This has happened to me more than once.

I am trying to be helpful in reporting sites that are trying to scam people out of their email accounts such as this one hosted on WIX.

[Edited: Phishing Link]

And yet, my mail bounces with the message that it's 'inappropriate' or some such nonsense.

Wow. Really?

Responses

MacLady

Contributor

•

76 Messages

3 hours ago

I am very diligent about reporting spam.

I look up the sender's domain and the domains that are used for the phishing pages so I do all the work for them.

Often I get a return email from Comcast stating that the email contains 'questionable content' and was not delivered.

I DO NOT APPRECIATE THIS CENSORSHIP.

IT HAS TO STOP. You have no right to tell me what is and isn't 'questionable'.

Note: This comment was created from a merged conversation originally titled Why does Comcast censor my email reporting spam?

1

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XfinityThomasC

Official Employee

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2K Messages

Hello, @MacLady

Have you been reporting these phishing sites to our report abuse site https://internetsecurity.xfinity.com/help/report-abuse? You can report websites and there is also a tab for emails as well.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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3 hours ago

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MacLady

Why won't Comcast allow reporting of phishing sites that pretend to be Xfinity?

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