New Poster
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7 Messages
Why offer filter rules for email that don't work?
I have three filter rules, with a few dozen conditions each. But it appears that many of them were, but now are not working. Erratic operation of mail filter rules seems to be the rule.
As an example, I have conditions set to discard mail in which the header OR the content contains either Elon or Elon Musk. Yet every day, my IMAP connected Mac Mail receives lots of spam with that in both the header and body.
And that’s true for many other conditions in my three filter “rules.” Plus, nothing that’s underlined in an email is filtered even when the other conditions actually work.
Given that I’m certainly not the only one seeing this problem:
First: Why are users not reliably getting a service that we pay Comcast for each month? Has Comcast no access to reliable programmers?
Why is no one at Comcast smart enough to offer the option to simply not send ANY spam via IMAP? That would mostly eliminate the need for rules.
Bottom line. If you offer the ability to automatically delete an email based on content, then make it work, or offer an alternative that does.
XfinityKassie
Official Employee
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1.6K Messages
3 months ago
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Jay_G
New Poster
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7 Messages
3 months ago
As an example of my rules, the first contains:
Under Subjects:
Congratulations, WIFI, WI-FI, Meds. Prescription, Jay!, Quote, Weight, Rewards, Free, Musk’s, 50%, 35%, Promo, HDTV, Deals, Antenna, Elon, AI Powered, Dashcam, Offer, Christmas
Under Sender/From:
.it, .store, .edu
Under Content:
to enable, to view, discount, rewards, congratulations, you have won, Elon, CLICK HERE
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Yet in the five junk emails received since last batch was deleted at midnight, one has "Elon Musk" in both the header and the content. So there are two spots where that spam should have been discarded. Another contains 75%, which is in another rule, and a third contains 50%, which is in this one. So three of the five SHOULD have been discarded by your system, but wasn't.
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