why is my xfinity email on my smart phone not keeping me logged in

user_pnxz32 Thank you for reaching out to us here with your questions! There are a few different things that could be causing the log-out issues such as browser issues like cookies being cleared or corrupted, or because of settings in your browser or security software. Can you please try clearing your browsers cache and cookies and let me know if you are still experiencing the issue? To clear cache and cookies on Safari, go to Settings > Safari on an iPhone, tap "Clear History and Website Data," and confirm. On a Mac, click the Safari menu > Settings > Privacy > Manage Website Data to clear individual sites or use Safari > Clear History for a specific time range.