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user_e205f0
1st Topic
1st Reply

Visitor

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2 Messages

Thu, Apr 15, 2021 6:41 PM

why is my inbox is so limited in size?

I use much less than 10G, but for several months my inbox is limited to a couple of days worth, say about 50 items

Question

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Updated 

25 d ago

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user_e205f0

Visitor

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2 Messages

1 m ago

Further detail on question. My usage is stated at 4%

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ComcastKaitlan

Official Employee

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103 Messages

Hello, @user_e205f0! That is odd that you're getting those notifications when you're not using that much space. Is this through an app or the website?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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25 d ago

0

rightfooted

Expert

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1K Messages

25 d ago

You might have some emails with large attachments that take up too much space. You can see which ones they are by sorting your emails by size, and by having message size selected as a view option.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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