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MacLady
Rousing Reactor
Expressive Exchange
Responsive

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113 Messages

Tuesday, February 24th, 2026 5:41 PM

Why does Xfinity keep censoring my emails?

I get a lot of phishing emails that I need to report to the hosting servers.

For example, Survey Monkey and Wix are hosting the latest spate.

[Removed Malicious Links]
But Xfinity always blocks me with these 'non-delivery report' emails. !!!!! Why are they censoring these important reports?
And the irony???? Most of these scams are PRETENDING TO BE XFINITY OR COMCAST!
Very frustrating!!!!

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Updated 

12 hours ago

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MacLady

Contributor

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113 Messages

3 days ago

This is now happening with my normal recipients. It is very frustrating. People I email back and forth normally are getting blocked.

This automation stuff is terrible.... how does it think my response to a client is 'spam'?

AWFUL

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NoNoBadPuppy

Problem Solver

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736 Messages

12 hours ago

By responding in any fashion to SPAM emails, or even clicking on unsubscribe, tells them that your email is active, and results in far more spam email.  You are bringing it on yourself. 

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MacLady

Contributor

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113 Messages

Did you read what I posted? I do not ever respond to the spam itself or click unsubscribe if there even is such a link, which usually there isn't. I am reporting the site that is usually spoofing and phishing for Xfinity logins, so that it may be taken down by the registrar and hosting company. These are not mailing lists... 

I know you don't figure anyone knows how to do this, but here we are. I have had many sites taken down. You should hire me. I used to crack scammers on AOL.

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12 hours ago

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XfinityDemetrise

Official Employee

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87 Messages

My apologies.  The steps did not post.  I'd like to take a closer look at what's going on.  In order to do so, please send a direct message.  I have posted the steps below. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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12 hours ago

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