Regular Visitor
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10 Messages
Why do my Comcast emails show up as “Comcast email” to all recipients instead of my name?
Every email that I send shows up on the other end as from “Comcast email” instead of my name. The end result is that people are ignoring my emails! How do I correct this?
I’m sending it from my Comcast account, and it doesn’t matter if it’s received in a Comcast account or an outlook account.
I’m sending it from my Comcast account, and it doesn’t matter if it’s received in a Comcast account or an outlook account.
lyndmc
Regular Visitor
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10 Messages
5 years ago
Thanks for the reply, I’ll see if it changes anything.
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Latoque
Expert
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29.6K Messages
5 years ago
Go to your Inbox and open a Compose page for a new email. At the right end of the "From" field you should see a small arrowhead. Click on that and then near the bottom of that window click on "Edit names". That will show you another window in which you can change the outgoing name to anything you want. Make the change and then click on "Save".
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lyndmc
Regular Visitor
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10 Messages
5 years ago
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gog
New Poster
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2 Messages
4 years ago
I still have the same problem sending from my iphone. Has anyone figured out how to stop this?
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lori_dean
Visitor
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1 Message
4 years ago
Same problem for YEARS and Comcast has not supplied a solution. My Name is definitely displayed accurately in account user settings.
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fairhurst1
New Poster
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7 Messages
4 years ago
Same here and it just started about 10 days ago. Up until now, it's been fine and I haven't changed any settings.
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user_8d54e0
Visitor
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2 Messages
4 years ago
Has anyone ever responded with a resolution? This has been my issue for years. Makes me not want to use xfinity!
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