Visitor
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1 Message
Why do i receive e-mails (spam) addressed "@comcast.net" ? [Edited]
Getting a LOT more spam recently, e-mails addressed to "[Edited: "Personal Information"]" or many other variations of numbers. THis is not my e-mail address, why am I receiving these?
user_awrvo4
1 Message
2 months ago
what is the answer to this?? I get 5 to 10 a day from user####@comcast.net
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XfinityPaula
Official Employee
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1.2K Messages
2 months ago
Hello @Baseball1119! Thank you for reaching out to us on our Xfinity Forums! I hope that you are well. I'm sorry to read about the trouble you have been having with the spam messages. I know this can be annoying, confusing and a potential security risk. I would love to help out. Are the emails addressed to a comcast.net email address that belongs to you?
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kaecee
Regular Visitor
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13 Messages
2 months ago
Here's my personal experience. The few e-mails I have opened, are not addressed to me. They are addressed to user 1234@comcast.net . I made up that name to be used as an example.
What I don't understand is this. If they are not addressed to my e-mail user name, why are they being allowed to be put in my inbox? Anyone care to chime in on this. Today there were over 40 of them. In the past week there were over 200 of them. Also starting this week I have been receiving spam phone calls to my home phone. They come up as spam xxx-xxx-xxxx & are still being put through.
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user_ca21a7
Visitor
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4 Messages
2 months ago
Same happening to me. Can't get human or any other help from this pos corporation. They're all "user[4 digit number]@comcast.net.
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user_zy7ndr
1 Message
1 month ago
I am receiving thousands to user####@comcast.net. I am so sick of this and no tech support.
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kaecee
Regular Visitor
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13 Messages
1 month ago
Wondering too. Just got fifteen more not addressed to me in my inbox. When is someone going to address this issue?
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plummerld
Contributor
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228 Messages
1 month ago
For everyone talking about getting spam/phishing emails that are not addressed to them (like USERxcvxdv@COMCAST.NET), this is a common spam technique. If you inspect the email source (View Source, on the webmail interface), you'll see that it's addressed to you. Usually this is done with a BCC address to you (Blind Carbon Copy). The incoming address you see is the the regular address, this copy of the email is most likely rejected, but the BCC copy arrives to you.
I'm currently getting 300-400 emails with this setup on a weekly basis. Every one has been marked as spam/phishing, as well as being forwarded to missing-spam@comcast.net. Absolutely no effect since the end of August. They keep on coming.
(edited)
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90m1
New Poster
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2 Messages
3 days ago
I am having the same problem. I get about 10-20 per day. Can someone help all of us?
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user_g0s42x
1 Message
1 day ago
I am having the same issue as everyone here I have been on the phone for an hour it’s obvious Xfinty doesn’t care about there customers anymore. They throw ides the correct issue just to get you off the phone like set up spam rules well how can you do that when easy spam email is different?
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