Contributor
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85 Messages
Why can't I mark Xfinity spam as spam?
Yes, I have used "Manage Advertising Preferences" and selected "opt out of everythign" a long time ago. (I just checked and it's still set that way)
But that has not stopped Xfinity from spamming me.
Now I see that I can not even mark Xfinity spam as spam, I can only delete or move it.
Spam is spam even if it's coming from Xfinity!
Responses
Latoque
Expert
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28.8K Messages
5 m ago
I don't know what kind of emails you are getting, but using the webmail UI I can mark any Xfinity message as spam using the icon in the toolbar. How are you accessing your email?
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rightfooted
Expert
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1.1K Messages
5 m ago
Not all unwanted emails are spam. Emails from Comcast/Xfinity aren't spam because you are their customer. You can unsubscribe from advertising emails, but not the service-related emails. If you don't want to see the service-related emails, try setting up a filter to send them to Trash.
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Bellingham-Bob
Contributor
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85 Messages
4 m ago
Spaming me to purchace Peacock or some other service is NOT a service related message.
It is spam plain and clear.
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Bellingham-Bob
Contributor
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85 Messages
4 m ago
No, Xfinity spam has the "mark as spam" button grayed out in the web interface so you can't report them.
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