Why can’t I get my email

user_s22c1p, Thanks for reaching out to Xfinity Support. I know this has to be frustrating. Please make sure you have not exceeded the 10 GB mailbox limit by checking the Email Usage Meter. You need to check if you are using an email client that deletes messages from the server. Also, it is good to check your email filters that may be misdirecting or deleting your emails. 

If you are still having issues, reach out here, so we can troubleshoot with you.