Regular Visitor
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8 Messages
Why cant i delete email
I get messages about my inbox being full but nothing else, as soon as i delete them new ones show up and i have no way to search for a term that i can bulk delete. I have been having this problem over 6 months and comcast shows no interest in fixing it.
scrib132
Regular Visitor
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8 Messages
2 years ago
Am i expected to look at half a million emails and delete them individually. Any good email system would allow mass deleting of their email but this will be the reson i leave after over 20 years and find a new provider.
This is unacceptable they want me to pay my bill well i want them to fix their [Edited: "Language"] email system. We are at an impasse. I have only my mobile to use and a [Edited: "Language"] email system to use it on.
(edited)
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scrib132
Regular Visitor
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8 Messages
2 years ago
But hey this is the company where you want help and the chat bots keep trying to prevent you from contacting a human. Comcast has become too big to continue, those worried about to big to fail have their priorities backward. Shut them down.
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scrib132
Regular Visitor
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8 Messages
2 years ago
I keep answering my own question becausebi have trying to get a solution from comcast for 6 months and now my question is in print for maybe another six months before they look at it (if they ever do).
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EG
Expert
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110K Messages
2 years ago
Concern moved here to the proper help section for assistance.
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flatlander3
Problem Solver
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1.5K Messages
2 years ago
Webmail? Well, that's just going to be what it is. It's a limited user interface for hacking out an email if you have to. Pretty short on features.
A Third party email client is probably more of what you're looking for. Mozilla Thunderbird is popular and free. After you setup your email, select one message, use the "<ctrl> a" combination to select all email, then hit the delete button, and empty the trash. Mail will be gone. If you have 10's of thousands of emails, that might appear to hang for a while, minutes if there are lots off attachments. It will get there, be patient.
You'll have to enable "3rd party email client access" by logging into your webmail, and select the check box in your settings. There are many other email clients if you look around and don't like Thunderbird. Some free. Others not.
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Again
Expert
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31.4K Messages
2 years ago
@scrib132
You say you might want to save some emails. Along the way you probably should have set up a Save folder and moved those emails into it. At this point, though, if you have that many emails that need to be deleted you might have to resign yourself to losing those emails you thought you wanted to save.
FWIW, I use Thunderbird for several account, my gmail account being my primary. I'm lazy. I currently have nearly 30,000 emails in that account and the majority of them can be deleted. I do it every now and then, sometimes hundreds at a time. But, some I want to save I put a Star by, and others I move into folders which, of course, still takes up space in my gmail account, and even some of those can probably be deleted at this point.
Bottom line is, though, like with me, it's going to take time to delete them. However, as was suggested, using a 3rd party client like Thunderbird you can download all of that email, taking it off the server [a setting you need to choose in Thunderbird settings], which will free up space on the Comcast server and you can receive emails again.
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flatlander3
Problem Solver
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1.5K Messages
2 years ago
If you want to be really super lazy, Thunderbird also has an free addon called "LocalFolders". That just makes a spot on your hard drive it can see. Make two folders. oldInbox and oldSent. Copy Everything before deleting mail off the server.
Decades of email really doesn't take up all that much space. Storage is cheap. Make a backup. Then you lose nothing.
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