ben345's profile

Frequent Visitor

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13 Messages

Mon, Jan 27, 2020 2:00 PM

Closed

Why am I all of a sudden being asked to type in challenge letters to get into e-mail?

I've had the same e-mail for ten years.

 

Today I am being asked to type 4 moving letters as a challenge to get into my mail.

 

First time this has ever happened and out of the blue.

 

Why is this happening all of a sudden???

Latoque

Expert

 • 

29K Messages

2 y ago

I'm curious-------how are you accessing the email?  I don't think I've ever seen this come up before in the forum.

ben345

Frequent Visitor

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13 Messages

2 y ago

I am accessing xfinity from the web on my desktop.   The same computer for many years. 

 

I go to Comcast.net and then hit the mail icon then type in my mail and password........this time it also had the 4 challenge letters as well......Now it is back to normal, but that was very very strange.

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