No email loaded since February 28th. What has happened?
How are you trying to access your email? using webmail or a third party email app like Outlook, Thunderbird, Apple/Mac mail, etc?
If you are using webmail did you check to see if email was being forwarded somewhere? Click on the gear icon, then on Email Settings, then on Auto Forward in the left pane.
@user_ludy7r One of our community experts had a relevant question to assist with troubleshooting your email issue. Let us know so we can provide you with assistance!
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Expert
•
33.7K Messages
2 days ago
@user_ludy7r
How are you trying to access your email? using webmail or a third party email app like Outlook, Thunderbird, Apple/Mac mail, etc?
If you are using webmail did you check to see if email was being forwarded somewhere? Click on the gear icon, then on Email Settings, then on Auto Forward in the left pane.
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XfinityBradM
Official Employee
•
1.2K Messages
7 hours ago
@user_ludy7r One of our community experts had a relevant question to assist with troubleshooting your email issue. Let us know so we can provide you with assistance!
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