Hi there, @Debbie140 I’m really sorry you’re running into trouble accessing your Comcast email, that can definitely be frustrating. Let’s try a few quick steps that often help resolve this:
Clear your browser’s cache and cookies, or try signing in from a different web browser
If your email works in a browser but not in a desktop or mobile app, make sure “Third Party Access Security” is enabled in your email settings
You may also need to update your password within your email app
If you’ve tried these and still can’t get in, feel free to reach back out, we’re here to help 👍
XfinityRichard
Official Employee
•
3.3K Messages
17 hours ago
Hi there, @Debbie140 I’m really sorry you’re running into trouble accessing your Comcast email, that can definitely be frustrating. Let’s try a few quick steps that often help resolve this:
If you’ve tried these and still can’t get in, feel free to reach back out, we’re here to help 👍
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