Visitor

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1 Message

Tuesday, March 24th, 2026 9:06 PM

Where is my email

I know I don’t use it often, but why can’t I log into My Comcast email

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New Poster

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7 Messages

4 days ago

Here we go again.... Email is down.  Xfinity why does this happen at some point almost everyday?

Official Employee

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3.3K Messages

 

Our team is here to help, user_c3b6k! Can you share a few more details about the steps you're taking to access you're email along with any error message code or error you're receiving?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

Logging in online, there is no error message. I log in and have received no emails since Wednesday. In Mail on map I got an IMAP error message about the password being incorrect. Same on my iPhone, same on my android phone.

Official Employee

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2.1K Messages

2 days ago

 

user_vmyach Hello, are you still having issues loging into you Comcast email?

 

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