Visitor
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1 Message
Where are all my Inbox emails?
I have saved my inbox emails going back to probably 2009. Tonight while I was looking for one from two years ago, I found that my inbox only had emails through June 3, 2025. The only thing I had turned on for my inbox was under Mailbox Behaviors for erased deleted messages to never be deleted. Where did my 17 years of inbox emails go? I've checked both my device and my Comcast account online. Nothing.
Stephanie


XfinityRoberto
Official Employee
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2.3K Messages
15 hours ago
Hello and welcome to Comcast. Thank you so much for reaching out to us regarding your email concerns. You are in the right place and we are happy to assist you today. When you set up the mailbox rules, did you do them on a third party email server or on our web email?
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EG
Expert
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118.4K Messages
4 hours ago
Concern moved here to the E-mail help section.
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