When Will Xfinity "Unthrottle" My Email?

If the reason that I stopped receiving email is because my inbox was too full, how will it take after cleaning the inbox out for me to start getting emails again? Do I have to reset something?

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Accepted Solution

Latoque

Expert

•

29.7K Messages

2 years ago

@officerripley

Call Comcast security and have them look at the account----------------

Comcast Customer Security Assurance------------------- Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329

1

@Latoque Thanks for that phone #. Took forever to get to a rep. but he told me that the emails had been held since someone was trying to access my account; he turned on 2-F verif.--I thought I already had that turned on but whatever--and said the missing emails will be restored in a couple of hours. Oh, and I def. changed my password. Thanks again.

2 years ago

Again

Expert

•

31.5K Messages

2 years ago

@officerripley

If the reason that I stopped receiving email is because my inbox was too full, how will it take after cleaning the inbox out for me to start getting emails again? Do I have to reset something?

After cleaning out your Inbox did you empty the Trash?

1

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officerr1

Contributor

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46 Messages

@Again Yes, I did empty the Trash.

2 years ago

Email

officerr1

When Will Xfinity "Unthrottle" My Email?

Latoque

officerr1

Again

officerr1

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