Visitor
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1 Message
What happen to my comcast email account and how can I recover as I have accounts I used this email address and now I cannot sign in
What happen to my comcast email account and how can I recover as I have accounts I used this email address and now I cannot sign in


EG
Expert
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117.5K Messages
4 days ago
Concern moved here to the E-mail help section for assistance.
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XfinityJamesC
Official Employee
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2.9K Messages
4 days ago
Greetings, @user_kvtbbe! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues signing in to your email, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you getting an error that says your password is incorrect, or is something else happening? When was the last time you signed in and used the account? If it has been more than 90 days, there's a chance it may have been closed. You can find more details about the email activity policy on our support site here: https://www.xfinity.com/support/articles/email-activity.
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